Reference

dewa66 Privacy Policy for your account

Our Privacy Policy explains how dewa66 handles the account, wallet and device data you share when you open an account or enter the lobby.

Account dataWallet detailsDevice choicesPrivacy requests
dewa66 dewa66 Privacy Policy for your account
PRIVACY HELP DESK

Browse support paths for policy requests

A clear contact path helps you act on this Privacy Policy without searching through the lobby. We handle requests through the account help area, where you can identify the account concerned and describe the data question. For wallet records, include the relevant DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference; for login concerns, tell us the device path you used, such as Android browser or desktop browser.

Team online

Account help form

Use the account help form to ask for a copy of your stored account data, correct a phone detail, or ask why a particular record appears in your profile.

Wallet status request

Send a payment receipt and reference through the cashier support route when you need us to identify wallet data connected with DANA, QRIS, bank transfer or virtual account activity.

Sign-in privacy route

If a login or phone verification issue exposes a privacy concern, contact account support with your device type and approximate time so we can check the related security record.

DATA HANDLING

Explore how we protect your records

We keep this policy practical by linking each data use to an account action: phone verification, lobby access, payment matching or support.

Data we receive

We may receive contact data, account activity, device and browser signals, support messages, payment references and verification results needed to connect your account with its requested action.

Cookies and sessions

Cookies support sign-in sessions, security checks and saved privacy choices. You can adjust browser cookie controls, though turning them off may interrupt account access or require another sign-in.

Account security

Phone verification and sign-in records help us identify unusual account activity. We do not request your wallet password or one-time code through the privacy support route.

Payment matching

When you use DANA, OVO, GoPay, QRIS or a bank rail, we use the transaction reference and status returned by the payment route to match the request with your account.

Retention choices

We keep records while they support account operation, security checks, dispute handling or legal needs. After that period, data is removed or anonymised according to our internal schedule.

Change requests

Ask us to correct, access or clarify your data through account help. Include your account phone number and request type, and we may verify ownership before making a change.

Find answers about your Privacy Policy

These Privacy Policy answers cover the questions we expect you to ask before opening an account or sending a wallet request. We keep the process tied to your account details, device path and payment reference so a request can be checked without collecting unrelated data.

The dewa66 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages, payment references, security records, retention and requests to access or correct your data.

We use your phone number to create and verify the account, support sign-in checks and connect a privacy request with the right account. We may ask for ownership confirmation before changing it.

Yes. The Privacy Policy covers payment references and status data returned when you use DANA, QRIS, OVO, GoPay, bank transfer or a virtual account to match activity with your account.

Open the account help form, identify the account phone number and ask for a data copy. We may verify account ownership, then explain which records can be provided under local law.

Yes. Send a correction request through account help with the inaccurate field and the replacement detail. We check the request against your account before updating records that we control.

Cookies help maintain your sign-in session, apply security checks and remember privacy choices. Browser settings can restrict them, but account access may require another sign-in or may be interrupted.

We retain data while it supports account operation, payment matching, security, dispute handling or legal needs. When that purpose ends, records are removed or anonymised under our internal schedule.